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There are two new KB articles available to assist you with changing your password remotely:

The first is for Changing your password remotely from a City owned laptop while connected to the VPN and is available here .
The second is for Changing your password remotely from a personally owned device (BYOD) while connected to the VPN and is available here
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SYSTEM STATUS / ALERT

Welcome to the Ticketing System!

The Oracle ERP is now available. Log in using Single-Sign On here. Information and support for the ERP is available on SunSpot.


Click for instructions: Connecting to GlobalProtect VPN After April 2020 Upgrade