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There is a new KB on how to recognize and avoid email phishing that is available here

The City is rolling out Multi-factor Authentication (MFA) to provide enhanced security. There is a new KB category called MFA in the Password and Account access area of the Knowledge Base. That category is available here
  • You will find 3 new KB's available to assist you with the MFA process. The first KB article contains instructions on how to set up your MFA authentication method and is available here. The second KB article contains information on how to use MFA to authenticate and is available here. The third KB article contains information on how to manage your MFA accounts and is available here.
  • You will also find three instructional video's as additional resources for the KB covering the different methods of authentication
There is a new KB linking to video instructions for How to backup your computer from Internet Explorer, Edge, or Chrome. It is located here.




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The Oracle ERP is now available. Log in using Single-Sign On here. Information and support for the ERP is available on SunSpot.


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